PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared.
Who We Are
We are Brainstorm Force US LLC. You can find more information about us, including our full address, on our company website.
What Personal Information We Collect
When you visit our website, we automatically collect non-personally-identifying information and personally-identifying information about your device, including information about your web browser, IP address, time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Cookies
Comments
Contact forms
Information submitted through the contact forms on our Site are sent to our self-hosted support desk.
We may also collect information submitted through contact forms that may include (but not limited to) your first and last name, email address. This information can be shared with our email marketing services such as our own self hosted CRM.
Support
To provide help with our products, we might ask you to share a license key, name, email address, copy of your website, or login details with us. Since this is your website, you are the one responsible for its data and we strongly encourage you to share a staging site and remove any personal information from the database before sharing it with us.
Information submitted through the support forms on our Site is managed through our self-hosted portal.
That being said, here are some important points about what happens with the site duplicates and data that is shared with our support:
- When a debug or setting check is needed, we ask for access to the site or even a full copy of the site.
- We use that access/duplicates strictly for debugging.
- We do not share that data with anyone outside of the company.
- We cannot be held responsible for any loss of private information from databases and of your website if that should occur. We recommend that you should only share staging sites and have a fully working backup of whatever website you share with us.
Purchase
Information About Your Website and Server Configuration
When you use our WordPress products we may receive the information (not limited to) about your website as below. Learn more here.
- Whether SSL certificate is installed
- The version of Curl SSL
- Version of Curl
- If the site is using an external object cache?
- Is GD extension available?
- Is Imagick Extension available?
- If the wp-content directory is writable?
- MYSQL version
- PHP version
- PHP ini settings
- The server software
- Version of WordPress installed
- WordPress Language
- Timezone set in WordPress
- If a website is WordPress Multisite installation
- Whether wp_debug is enabled
- Whether wp_debug_display is enabled
- If the xmlreader exists
- URL of the Website
- List of active plugins
- Active theme
- BSF Updater Version
- If ZIP Extension for PHP is enabled
- Is script_debug enabled?
License Keys
Who We Share Your Data With
We don’t share, sell, trade or otherwise transfer your data with third-parties in a way as to reveal any of your personal information. However, some data is transferred and/or stored with third-party services we use to operate our websites, like Google Analytics, Google Adwords, Facebook, Stripe, PayPal, and Amazon SES.
How Secure Is My Information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).
What Rights You Have Over Your Data
If you want to confirm what personal data we may have about you or wish to modify it or know the purpose of the collecting and processing or to stop data sharing and processing please contact us at [email protected]
Children’s Online Privacy Protection Act Compliance
Third Party Links
Affiliate Disclosure
Remarketing or Targeted Advertising
Newsletter Emails
By becoming a site user, member, customer you acknowledge and agree to be signed up for our newsletter. From time to time, we may want to contact you with information about product announcements, software updates, and special offers. You may opt-out of such communications at any time by clicking the “unsubscribe” link found within the emails. We will only send marketing communications to users located in the EEA with their prior consent.
Will This Privacy Policy Ever Change
We may need to update this Policy to keep pace with changes in our Site, Software, and Services, our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. Please note that your continued use of our Site, software, and services, after any change of policy means that you agree with the new policy and consent to be bound to it.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail using the details provided below:
Address: Brainstorm Force US LLC, 2093 Philadelphia Pike #3090, Claymont, DE 19703, United States